Privacy Policy
1. Who we are
This Privacy Policy explains how Vantah (“we,” “us”) collects, uses, and shares information when you use the Vantah Service. It should be read with our Terms of Service.
2. Information we collect
- Account & identity. Email address, display name, and identifiers provided by Whop (or other auth providers) when you sign in.
- Usage & analytics. Pages viewed, features used, approximate timing, referrers, and similar product analytics.
- Device & technical. IP address, browser/user-agent, device type, and similar logs needed for security, rate limiting, and debugging.
- Cookies & similar tech. Session cookies, preference cookies, and analytics cookies (see Cookies below).
- Payments. Subscriptions are processed by Whop (or another processor). Vantah does not store your full payment card number. The processor may share limited billing metadata with us (e.g., plan, status, customer id).
We may also receive information you choose to send us (support messages, feedback).
3. How we use information
- Provide, operate, secure, and improve the Service;
- Authenticate you, manage sessions, and enforce tiers/entitlements;
- Process subscriptions and communicate about billing or service changes;
- Monitor abuse, fraud, scraping, and security incidents;
- Comply with law and enforce our Terms;
- With your consent where required, or for other purposes disclosed at collection.
4. How we share information
We share information with service providers who help us run the Service (“processors”), such as:
- Whop (auth / billing);
- Hosting and infrastructure (e.g., Railway and related cloud providers);
- Analytics and error/performance tooling we enable;
- Professional advisors when needed (legal, accounting) under confidentiality.
We may disclose information if required by law, legal process, or to protect rights, safety, and security. In a merger, acquisition, or asset sale, information may transfer as part of that transaction subject to this Policy or a successor notice.
We do not sell your personal information for monetary consideration. If that posture changes, we will update this Policy and provide any required opt-out.
5. Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate security/analytics needs. Retention periods may vary by data type; we may anonymize or aggregate data for longer-term use.
6. Your rights (GDPR / CCPA and similar)
Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain personal data; to object to certain processing; and to opt out of “sale” or “sharing” as those terms are defined under applicable law (we state above that we do not sell personal information). California residents may also have rights under the CCPA/CPRA regarding disclosure of categories collected and deletion.
To exercise rights, contact us through the support channel available on the Service or via your Whop account. We may need to verify your identity. You may have the right to appeal or complain to a supervisory authority where applicable. We will not discriminate against you for exercising rights afforded by law.
7. Cookies
We use cookies and similar technologies to:
- Keep you signed in and remember session state;
- Secure the Service (e.g., guest/session tokens, abuse controls);
- Measure product usage and improve performance.
You can control cookies through your browser settings. Blocking required cookies may break sign-in or core features. Where required by law, we will present additional consent mechanisms.
8. International transfers
We may process information in the United States and other countries where we or our processors operate. Those locations may have different data-protection laws than your home country. Where required, we use appropriate transfer mechanisms.
9. Children
The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps to delete it.
10. Changes
We may update this Privacy Policy at any time by posting a revised version and updating the “Last updated” date. Continued use after posting constitutes acceptance where permitted by law. Material changes may be highlighted on the Service or by other notice when practicable.
11. Contact
Privacy questions or requests may be sent through the support channel available on the Service or via your Whop account.
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